Frequently Asked Questions
Where are you located?
- Sophistiplate is based in Bend, Oregon. Our line of entertaining products is available on our site and in our favorite boutiques and specialty shops in North America.
Do you ship internationally?
- We do not offer international shipping at this time
When will I get my order?
- Orders placed before 12 noon PST will be processed within 3 business days. Orders placed on holidays and weekends will be processed the next business day. Please allow 5-7 business days for ground shipping. Expedited shipping (3-day & 2-day) is also available.
Can I change, cancel, or add to my order?
- We try to process our orders as soon as we receive them, so changes and cancellations are not always possible. Please send us an email at firstname.lastname@example.org and we will try our best to accommodate your request.
How much is shipping?
- Please visit our Shipping & Returns page for more information
Where are your products made?
- Our products come from a variety of areas including Italy, China, and Indonesia. If you have an inquiry about a specific product please email us at email@example.com
Are the plates recyclable?
- Some of our products are made out of recycled paper where available, however, because of the coating (which makes the plates food safe, gives them added durability & heat resistance, as well as that beautiful sheen) only SOME recycling plants will not take the plates. Most will, but because some won’t, we cannot market them as recyclable
Are the plates durable?
- Our plates are all 350-400g, standard weight for designer paper plates
- The plates have a coating on them that gives them added durability and heat resistance
- These are not your everyday paper plates that you would use for a huge plate of food that you’d throw in the microwave, etc. You are buying these because of the gorgeous, sophisticated look. They are intended for elegant events.
Are the plates microwavable?
- No, no paper plate is, unless specifically advertised as such. Again, you will not find truly microwavable plates that are this elegant