Frequently Asked Questions
FAQs
-
Where are you located?
- Sophistiplate is based in Laguna Beach, California. Our line of entertaining products is available on our site and in our favorite boutiques and specialty shops in North America.
-
Do you ship internationally?
- Contact us at info@sophistiplate.com with your exact address and the items/quantities you are interested in purchasing
-
When will I get my order?
- Orders placed before 10am PST will be processed within 1-2 business days. Orders placed on holidays and weekends will be processed the next business day. Please allow 4-7 business days for ground shipping. Contact us for expedited shipping options.
-
Can I change, cancel, or add to my order?
- We try to process our orders as soon as we receive them, so changes and cancellations are not always possible. Please send us an email at info@sophistiplate.com and we will try our best to accommodate your request.
-
How much is shipping?
- Please visit our Shipping & Returns page for more information
-
Where are your products made?
- Our products are designed in California and made with love in China. If you have an inquiry about a specific product please email us at info@sophistiplate.com
-
Are the plates recyclable?
- Our plates are made out of recycled paper where available, however, because of the coating (which makes the plates food safe, gives them added durability & heat resistance, as well as that beautiful sheen) only SOME recycling plants will not take the plates. Most will, but because some won’t, we cannot market them as recyclable
-
Are the plates durable?
- Our plates are all 350-400g, standard weight for designer paper plates
- The plates have a coating on them that gives them added durability and heat resistance
-
Are the plates microwavable?
- No, no paper plate is, unless specifically advertised as such. Again, you will not find truly microwavable plates that are this elegant