Frequently Asked Questions
Where are you located?
- Sophistiplate is based in Laguna Beach, California. Our line of pretty paper from Italy is available on our site and in our favorite boutiques and specialty shops in North America.
Do you ship internationally?
- We do not offer international shipping at this time
When will I get my order?
- Orders placed before 12 noon PST will be processed within 3 business days. Orders placed on holidays and weekends will be processed the next business day. Please allow 5-7 business days for ground shipping. Expedited shipping (3-day, 2-day, Next Day) is also available.
Can I change, cancel, or add to my order?
- We try to process our orders as soon as we receive them, so changes and cancellations are not always possible. Please send us an email at firstname.lastname@example.org and we will try our best to accommodate your request.
How much is shipping?
- Please visit our Shipping & Returns page for more information
Where are your products made?
- Our products are designed and made in Italy.
Are the plates recyclable?
- Our products are made out of recycled paper, however, because of the coating (which makes the plates food safe, gives them added durability & heat resistance, as well as that beautiful sheen) only SOME recycling plants will not take the plates. Most will, but because some won’t, we cannot market them as recyclable
Are the plates durable?
- Our plates are all 350-400g, standard weight for designer paper plates
- The plates have a coating on them that gives them added durability and heat resistance
- These are not your everyday paper plates that you would use for a huge plate of food that you’d throw in the microwave, etc. You are buying these because of the gorgeous, sophisticated look. They are intended for elegant events.
Are the plates microwavable?
- No, no paper plate is, unless specifically advertised as such. Again, you will not find truly microwavable plates that are this elegant.
Where are they made?
- Our products are 100% designed and made in Italy just outside of Rome
Can I swap out or substitute items in a curated set?
- All curated sets are final; however, we are continually inspired by customer creations and are always adding new sets to our collection. We also encourage you to mix and match our individually packaged plates to get the exact look you want!