Frequently Asked Questions
FAQs
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Where are you located?
- Sophistiplate is based in Bend, Oregon. Our line of entertaining products is available on our site and in our favorite boutiques and specialty shops in North America.
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Do you ship internationally?
- We do not offer international shipping at this time
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When will I get my order?
- Orders placed before 12 noon PST will be processed within 3 business days. Orders placed on holidays and weekends will be processed the next business day. Please allow 5-7 business days for ground shipping. Expedited shipping (3-day & 2-day) is also available.
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Can I change, cancel, or add to my order?
- We try to process our orders as soon as we receive them, so changes and cancellations are not always possible. Please send us an email at sofi@sophistiplate.com and we will try our best to accommodate your request.
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How much is shipping?
- Please visit our Shipping & Returns page for more information
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Where are your products made?
- Our products come from a variety of areas including Italy, China, and Indonesia. If you have an inquiry about a specific product please email us at sofi@sophistiplate.com
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Are the plates recyclable?
- Some of our products are made out of recycled paper where available, however, because of the coating (which makes the plates food safe, gives them added durability & heat resistance, as well as that beautiful sheen) only SOME recycling plants will not take the plates. Most will, but because some won’t, we cannot market them as recyclable
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Are the plates durable?
- Our plates are all 350-400g, standard weight for designer paper plates
- The plates have a coating on them that gives them added durability and heat resistance
- These are not your everyday paper plates that you would use for a huge plate of food that you’d throw in the microwave, etc. You are buying these because of the gorgeous, sophisticated look. They are intended for elegant events.
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Are the plates microwavable?
- No, no paper plate is, unless specifically advertised as such. Again, you will not find truly microwavable plates that are this elegant
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